Privacy Policy

Sanet van Tonder –  Registercounsellor ABvC®
Website: www.sanetvantonder.nl
Email: sanetvantonderpsychology@gmail.com

I am a Registered Counsellor ABvC® and am not registered under the Dutch BIG register as a GZ-psychologist or Clinical Psychologist.

Personal Data

I handle your personal data with care and confidentiality. The information I may collect includes your name, email address, telephone number, and - if applicable - relevant personal or health-related information that you voluntarily provide
Your data is used only for contact purposes, providing psychological services, administration, and to meet legal obligations.

You have the right to access, correct, or (where legally possible) delete your personal data. You may also object to the processing of your data. Where applicable, you may request a copy of your personal data in a portable format. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). Requests can be sent to: sanetvantonderpsychology@gmail.com

Confidentiality
All information is treated confidentially and stored securely. Your data is not shared with third parties unless you give consent or this is legally required.
Client records are retained in accordance with applicable legal requirements.
Your Rights

You have the right to access, correct, or (where legally possible) delete your personal data. You may also object to the processing of your data. Requests can be sent to: sanetvantonderpsychology@gmail.com

Cookies: This website uses only functional cookies necessary for proper website operation.

Changes: This privacy policy may be updated from time to time. The most recent version will always be available on this website. Last updated: 14/02/2026

As a Registercounsellor ABvC®, I am affiliated with SCAG and the Zorg Doen Wij Samen disputes committee in accordance with the Dutch Wkkgz.

Complaints Procedure

As a Registercounsellor ABvC®, I am affiliated with SCAG and the Zorg Doen Wij Samen disputes committee in accordance with the Dutch Wkkgz. I aim to provide professional and respectful care. If you are dissatisfied with any aspect of the service, I encourage you to share your concerns. 

Step 1 – Discuss Your Concern
If possible, please first raise your concern directly with me. Many issues can be resolved through open communication.
You can contact me via email: sanetvantonderpsychology@gmail.com. I will respond within a reasonable time and do my best to find a suitable solution.

Step 2 – Formal Complaint
If your concern is not resolved, you may submit a formal written complaint by email. Please include:
Your name and a brief description of your concern as well as what outcome you are hoping for.  Your complaint will be handled confidentially and professionally.

Step 3 – External Support
If we are unable to resolve the matter together, you may seek external advice, mediation, or submit a complaint through SCAG and the Zorg Doen Wij Samen disputes committee, in accordance with the Dutch Wkkgz.